We're here to help you preserve your family's stories.
Have a question, feedback, or need assistance? We'd love to hear from you.
MillionEars schedules friendly AI-powered phone calls with your loved ones to capture their life stories. The conversations are recorded, transcribed, and organized into a searchable digital archive that you can access anytime through the app.
After setting up your account and adding a family member, you can schedule calls directly from the app. Simply select a convenient time, and our AI will call your loved one at the scheduled time.
No problem! You can easily reschedule the call from the app. We understand that life happens, and we make it simple to find another time that works.
All recordings and transcripts are available in the app under your family member's profile. You can listen to the audio, read the transcripts, and search through the memories anytime.
Yes, you can cancel your subscription at any time through your Apple ID settings. Your subscription will remain active until the end of the current billing period.
You can request complete deletion of your account and all associated data by contacting us at ferran@triadlabs.ai. We will permanently delete all your data within 30 days of your request.
Absolutely. We take data security very seriously. All recordings and transcripts are stored securely in encrypted cloud storage. We never sell your personal data or share it with third parties for marketing purposes. For more details, please see our Privacy Policy.
If you're experiencing technical difficulties with the app, try these steps:
If the issue persists, please contact us with a description of the problem and we'll help you resolve it.